Eric The Memo Elephant
3D dry wipe message board
3D dry wipe message board
Eric is not your average Elephant… firstly he’s made of smooth white ceramic, secondly he just loves to be written on. If anyone’s ever written on you, you’ll know it tickles and is hard to get off – us humans are not made to be marked with millions of memos.* Eric however wants to help you keep track of all those things you need to remember but keep forgetting, or stuff you need to let your flatmate know but you’re never in at the same time. Buy Milk! Don’t eat all my Bacon! Pint at the local on Friday? What ever you want to scribble, Eric is ready and waiting to oblige, after all he’ll never forget! That is until you wipe him clean and start again.. *Apart from the guy in Memento but that is the exception to the rule..and they were tattoos so it doesn’t count…
11.5 x 17 x 11.5 cm
I’m in the UK, what are my delivery options?
Standard Service – £3.95
We ship everything in the UK via DPD on a standard courier service which requires a signature on delivery Your order should arrive within 3-5 working days but we do ask you to wait 7 working days before contacting Customer Service for assistance.
Next Day Service – £7.95
The cut off time for Next Day delivery is 11am Monday to Friday, so if you place an order for next day delivery at 11.01am on a Monday, it will ship on a Tuesday and arrive on a Wednesday.
At the moment we only offer delivery Monday to Friday, we’re looking into a Saturday delivery service but at the moment it’s not available. Sorry.
I’m really busy, who’s to say if I’ll be in or not to sign for my delivery – what happens if I’m out?
Our delivery carrier will leave you a ‘failed delivery’ card and also attempt a second delivery the next working day. If still unsuccessful they will take the parcel back to your nearest depot for collection within 5 days from the first delivery attempt. You’ll need to use the details on the card to arrange redelivery or collection at your convenience.
I’m NOT in the UK, what are my delivery options?
International shipping is all sent via UPS, prices vary according to the destination so the easiest way to see your delivery options is to head through to the basket summary page for a full list of destinations and prices. UPS require a signature upon delivery so we can not accept PO Box addresses.
You don’t ship to my country, why not?
Customs can be a pain in some countries so we can’t ship everywhere yet, check the shipping destination drop down on the basket summary for locations and prices. If you’re country isn’t on the list we are sorry, but we do review things and may add it in in the future.
I made a mistake and don’t want my order any more, what do I do?
We understand, it happens to the best of us. Just get in touch with the customer services team here (link to contact page) within 14 days of purchase and we will give you details of how to return the product. Remember to always obtain proof of postage and once we receive it we can issue a refund.
If you want to cancel an order you’ve made but not recieved please try to contact us as soon as possible, preferably within a couple of hours and we will do our best to stop it being packed and shipped.
My order arrived but it’s faulty / damaged – how are you going to fix it?
Oh no! Whether it’s damaged or faulty we’ll get it sorted. Just get in touch with customer services here (link to contact page) with a few pictures of the product – if the package was damaged in transit please take a few pictures of the outer delivery packaging too.